IT security training for different user groups: prepare against external manipulative attacks

The most targeted link in the information security system is the human being, the employees. This trend has been accelerated by global events in recent years, the rise of teleworking and the emergence of new threats. Cybercriminals have long realised that they can easily achieve their goals by relying on gullible and often reckless human nature rather than applying sophisticated solutions. No need for advanced hacking techniques, just a phishing email; maybe a weak company password; or even a thoughtless post on social media and you’re already in trouble. Today’s technology makes it much easier for attackers to impersonate and target anyone from anywhere in the world: phishing attacks can no longer just be carried out via email, but also through social media platforms or even over the phone, in form of voice calls and SMS. Regardless of a company’s technical security preparedness, the curiosity and recklessness of employees can be difficult to control. None of us is immune to attacks, but with proper education and training, we can significantly increase our company’s resilience.

With our IT security training, employees will understand the risks associated with human behaviour and learn how to deal with the associated threats, especially social engineering attacks.

What is social engineering?

Social engineering refers to attacks where the attacker uses psychological manipulation techniques to persuade you to do something you would not otherwise do. Attackers exploit the most basic human emotions, such as curiosity, trust or empathy.

Our IT security training services:

  • General security awareness training for different user groups: training covering the most common attack methods, tailored to the target group defined by the customer (e.g. end users, senior management etc.)
  • Specific training requested by the client: training tailored to individual needs, typically on a topic deemed important by the organisation (e.g. secure remote working at home)
  • Phishing attack simulation: practical testing of users’ security awareness by conducting a targeted phishing campaign based on a scenario agreed with the client

In addition to identifying and eliminating bad practices, employees will be able to understand their own role in corporate information security, to which they will contribute through their own conscious behaviour.

Frequency – similar to ethical hacking services – is a key element: in order to form habits and to make them patterns of behaviour, new information needs to move from short-term memory to long-term memory, which means that staff need to be trained over and over again to embed messages. Continuous, periodic training allows human factor risks being maintained and managed on an acceptable level.

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